Statutory
| Sr. No . | Received from | Pending at the end of last month | Received | Resolved * | Total Pending # | Pending complaints > 3 months | Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | Nil | Nil | Nil | Nil | Nil | Nil |
| 2 | SEBI (SCORES ) | Nil | Nil | Nil | Nil | Nil | Nil |
| 3 | Other Sources (if any) | Nil | Nil | Nil | Nil | Nil | Nil |
| Grand Total | Nil | Nil | Nil | Nil | Nil | Nil |
| Sr. No . | Month | Carried forward from previous month | Received | Resolved * | Pending # |
|---|---|---|---|---|---|
| 1 | April 2025 | Nil | Nil | Nil | Nil |
| 2 | May 2025 | Nil | Nil | Nil | Nil |
| 3 | June 2025 | Nil | Nil | Nil | Nil |
| 4 | July 2025 | Nil | Nil | Nil | Nil |
| 5 | August 2025 | Nil | Nil | Nil | Nil |
| 6 | September 2025 | Nil | Nil | Nil | Nil |
| 7 | October 2025 | Nil | Nil | Nil | Nil |
| 8 | November 2025 | Nil | Nil | Nil | Nil |
# Inclusive of complaints pending as on the last day of the month.
| Sr. No . | Year | Carried forward from previous month | Received | Resolved * | Pending # |
|---|---|---|---|---|---|
| 1 | 2021-22 | Nil | Nil | Nil | Nil |
| 2 | 2022-23 | Nil | Nil | Nil | Nil |
| 3 | 2023-24 | Nil | Nil | Nil | Nil |
| 3 | 2024-25 | Nil | Nil | Nil | Nil |
| Grand Total | Nil | Nil | Nil | Nil |
Audit Status
(For Brainstormerz Research and Data Analytics Pvt. Ltd.)
| Sr. No . | Financial Year | Compliance Audit Status | Remarks, If any |
|---|---|---|---|
| 1 | FY 2022-23 | Conducted | |
| 2 | FY 2023-24 | Conducted | |
| 3 | FY 2024-25 | Conducted |
Grievance Redressal /Escalation Matrix
(For Brainstormerz Research and Data Analytics Pvt. Ltd.)
| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working Hours |
|---|---|---|---|---|---|
| Customer care | Rushali Jain | ICC Chambers II, Saki Vihar Road, Mumbai - 400072 | +91 9156634508 | customercare@brainstormerz.in | 9:00am - 6:00 pm (Mon - Fri) |
| Head of Customer care | Prashant Bhingarde | ICC Chambers II, Saki Vihar Road, Mumbai - 400072 | +91 9833173975 | escalation@brainstormerz.in | 9:00am - 6:00 pm (Mon - Fri) |
| Complinace Officer | Gautam Bankar | 401/402 Airawat Building, Baner Hills Road, Baner, Pune - 411045 | +91 9822974304 | compliance@brainstormerz.in | 9:00am - 6:00 pm (Mon - Fri) |
| CEO | Dolly Bonde | 401/402 Airawat Building, Baner Hills Road, Baner, Pune - 411045 | +91 9327714705 | ceo@@brainstormerz.in | 9:00am - 6:00 pm (Mon - Fri) |
| Principal Officer | Dolly Bonde | 401/402 Airawat Building, Baner Hills Road, Baner, Pune - 411045 | +91 9327714705 | principal@brainstormerz.in | 9:00am - 6:00 pm (Mon - Fri) |